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Privacy Policy

Data Protection & Privacy

Personal Information we collect

We will only collect information about you if you willingly provide it. You are not legally required to provide us with your personal information, but in order to do any of the following, you will need to provide us with certain details:

  1. Place an order

  2. Sign up for our newsletters, promotional materials and other services

  3. Give us feedback


The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

When you use our website, we may collect, store and use the following kinds of information:

  1. Information about your PC and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you.

  2. Information relating to any transactions carried out by you on or in relation to this website, including information relating to any purchases you make of our goods and/or services. We will use this information to fulfill any order and to communicate with you when necessary.

  3. Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information.

  4. Information that you provide to us for the purpose of signing up for our newsletters, promotional materials and other services.


How we use your personal information

Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website or otherwise notified to you. We may use your personal information to:

  1. Ensure that the content from our website is presented in the most effective manner for you and for your computer and browser;

  2. Improve your browsing experience by developing and improving the design and layout of the website, through analysis of your usage;

  3. Process any transactions you make using the website, including contacting you if we have any query regarding orders or responding to any of your queries;

  4. Carry out credit checks, verifying your identity and other security procedures in relation to the transactions on our website;

  5. Provide our goods and services to you and for associated purposes;

  6. Carry out our obligations arising from any contracts entered into between you and us;

  7. Contact you for your feedback on our products and services, including requests for reviews, ratings and satisfaction surveys;

  8. Contact you (including by email and SMS) about our products, services, offers which we think may be of interest to you and for market research purposes, subject always to your marketing preferences;

  9. Contact you in relation to any prize draws, competitions or other promotions that you have entered or subscribed to;

  10. Enable us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.

The basis for our processing of your personal information may vary depending on the different purposes set out above. For example, where you have registered to receive email notifications and/or promotional information from us or you agree to take part in a survey the basis of our processing will be subject to your consent, which we will ask for and can be withdrawn at any time. Where you have placed an order from our website the basis of our processing your personal information will be to process your order and perform the sales order contract between us. For all other purposes noted above, we will only process your personal information for our business’ legitimate interests, such as to improve our website and/or our services and products made available to you.

Disclosure of your Personal Information

Your personal information will not be disclosed to other businesses.

Storage and Security of your Personal Information

Acoustic Boutique complies with the standard procedures and requirements as laid down by applicable law to ensure that your personal information is kept secure.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to access the personal information we hold about you at any time, subject to a fee specified by law (which is currently £10). You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date personal information that we hold about you free of charge.

Please note that before we are able to provide you with, or to correct, any personal information we hold about you, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information in order to verify your identity.

Changes to our Policy

We may update our policies from time-time by posting a new version on our website, please check regularly to be aware of any updates.

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